By booking a trek or using any of our services at Trinetra Hikers, you agree to comply with the following Terms and Conditions. Please read them carefully before proceeding with your booking.
Eligibility and Health Requirements
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All participants must be physically and mentally fit to participate in the trek.
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It is the customer’s responsibility to inform us of any pre-existing medical conditions or health issues before the trek.
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We reserve the right to refuse participation to anyone found unfit or unprepared for the trek.
Booking and Payments
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All bookings must be confirmed with full or partial advance payment.
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The balance amount, if any, must be paid before the trek begins.
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We reserve the right to cancel any booking if full payment is not received on time.
Cancellation by the Customer
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Cancellations must be communicated via phone or email.
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Refunds (if applicable) will follow our Refund & Returns Policy.
Cancellation by Trinetra Hikers
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We reserve the right to cancel or reschedule a trek due to weather conditions, natural disasters, insufficient bookings, or any unforeseen circumstances.
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In such cases, customers will be offered a full refund or an option to reschedule.
Itinerary Changes
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The itinerary is subject to change based on local conditions, weather, or government advisories.
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Any changes made are in the interest of participant safety and group logistics.
Code of Conduct
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Participants must respect nature, fellow trekkers, locals, and follow environmental conservation practices.
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Any form of misbehavior, intoxication, or harassment will result in immediate removal from the trek without any refund.
Liability and Risk Acknowledgment
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Trekking involves risk. By participating, you agree to assume all such risks and hold Trinetra Hikers harmless for any injury, loss, or damage.
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We are not liable for delays, cancellations, or damage caused by natural events, roadblocks, accidents, or third-party providers.
Personal Belongings
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Participants are responsible for their personal belongings during the trek.
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Trinetra Hikers will not be responsible for any lost, stolen, or damaged items.
Photography and Media Usage
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Trinetra Hikers may use trek photos or videos taken during the trip for promotional purposes unless the customer requests otherwise in writing.
Acceptance
By booking a trek or joining an expedition organized by Trinetra Hikers, you confirm that you have read, understood, and agree to these Terms & Conditions.
For Any Queries:
📧 booking@trinetrahikers.com
📞 +91 7817033685